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You can disable it and re-enable it within the Windows Features menu. What can be done, on the other hand, is a simple reset of the feature. Windows Fax and Scan is a built-in feature and thus it can’t be reinstalled. Solution 3 – Disable and re-enable Fax and Scan In addition, deleting the current driver is also recommended, as the system might try re-establishing it on its own. Some older modems require legacy drivers, so bear that in mind when looking for the proper driver. For that reason, we suggest downloading the latest iteration from the official support site. Of course, the main focus is on the modem driver while the close second is the fax machine/printer itself.Įven if the driver is up-to-date and seemingly functional, it still can get corrupted. Some more knowledgeable users went as far as to suggest updating all and not only associated drivers.

READ ALSO: Full Fix: Cannot communicate with Canon scanner on Windows 10ĭrivers are, more times than not, the reason why users run into errors while trying to scan and send faxes.

You can also remove the device and add it again.

Right-click on Fax and open Troubleshoot.

Choose Hardware and Sound and then Devices and Printers.

Here’s how to run Windows Hardware troubleshooter: However, by running it, you’ll at least get a better insight into the problem background. Whether it will resolve it or not, it depends on the gravity of the problem. This built-in troubleshooting tool should check for possible driver and configuration errors on your fax modem. Let’s start with by running the hardware troubleshooter. Select Scan at the bottom of the screen to scan your document or picture.Īfter your scan is finished, select View to see the scanned file before you save it, or select Close to save it. You can edit the scanned document or picture in the preview that appears when you select View.Home › Fix › 4 quick fixes for Windows Fax and Scan ‘No scanners were detected’ Under Save file to, browse to the location where you want to save the scan. Select Show more to show the Save file to options. For example, you can save the file in different file formats-such as JPEG, Bitmap, and PNG. Under File type, select the type of file you want the scan to be saved as. Under Source, select the location you prefer to scan from.

Under Scanner, select the scanner you want to use.

Place the item you want to scan in the scanner's document feeder. Place the item you want to scan face down on the scanner's flatbed and close the cover. In the search box on the taskbar, type Windows Scan, and then select Scan from the results. Note: Need to install the Windows Scan app? You can get the app at Microsoft Store.